The is a proprietary service tool developed by HMD Global for performing maintenance and technical operations on Nokia and HMD-branded smartphones. Access to this tool is strictly restricted to authorized partners, such as HMD Mobile Care centers and contracted carrier partners. Understanding HMD Device Kit Access
: If you are trying to log into a personal HMD account (not the service tool), HMD has simplified the process by using a direct login link sent via email instead of a password. technician hmd+device+kit+username+and+password+link