Maximize the Supply Chain Surplus , which is Customer Value minus Total Supply Chain Cost. Decision Phases: Supply Chain Strategy or Design (Long-term). Supply Chain Planning (Quarterly/Yearly). Supply Chain Operation (Daily/Weekly). Chapter 2: Achieving Strategic Fit
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: Aligning the supply chain strategy with the company's competitive strategy to meet customer needs efficiently. The Six Drivers of Performance : Every decision is guided by: Logistical Drivers : Facilities, Inventory, and Transportation. Cross-Functional Drivers : Information, Sourcing, and Pricing. Slideshare 2. Essential Decision Phases Maximize the Supply Chain Surplus , which is