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| Item | Description | |------|-------------| | | Dresden Court / Administrative Tribunal – No. 3692882 | | Origin of dispute | [e.g., Client filed a formal complaint on 12 Feb 2024 alleging breach of service contract and labour violations] | | Scope of investigation | • Review of contractual obligations (service‑level agreements, labor contracts) • Examination of operational logs, temperature records, and employee timesheets • Interviews with on‑site staff and third‑party auditors | | Legal framework | • German Commercial Code (HGB) §§ 383‑453 • German Working Time Act (ArbZG) • EU General Data Protection Regulation (GDPR) – data handling of employee records |