Each disabled feature reduces the CPU load on vicidial.php calls.

The AGC does use PHP’s native $_SESSION for long-lived state. Instead, it uses:

AGC creates a standardized input layer. Whether an agent uses a high-end Jabra headset or a low-cost generic earbud, the output stream sent across the SIP trunk attempts to maintain a uniform Decibel (dB) level.

foreach ($this->config['campaigns_enabled'] as $campaign_id) $idle = isset($idleAgents[$campaign_id]) ? $idleAgents[$campaign_id] : 0; $wait = isset($waitTimes[$campaign_id]) ? $waitTimes[$campaign_id] : 0;

return $audioData;