Some users have reported that forcing the ZTE Link app (version 2.5.0 or older) to show the "Device Diagnostics" panel can unlock the backend. This is less reliable but worth trying if Methods 1 & 2 fail.
28 Mar 2026 — Option 2: Reset using the software interface. Open your browser and enter http://192.168.0.1 in the address bar, then press Enter. help.bonline.com Web Admin Interface of the ZTE MC801A 5G Router zte mc801a hidden menu
Before attempting to reach hidden settings, you must first log into the primary ZTE Web UI . How to do a factory reset on your 5G ZTE MC801A router Some users have reported that forcing the ZTE