: Since the April 2026 update changed default resolutions, the game may be attempting a mode your monitor does not support. If you use a 1080p monitor, try manually setting the resolution to in the preferences.script file or through launch options.
Corrupted preference files in your AppData folder often cause the game to hang at the logo. Press Win + R , type %appdata% , and press Enter. Navigate to The Creative Assembly > ThreeKingdoms .