: The material includes specially filmed and recorded interviews with successful business practitioners and consultants, offering expert views on the case studies explored in each unit.

: They present a business problem—such as a product recall or a merger—through briefings and meetings.

Listen straight through without pausing. Do not take notes. Do not look at the transcript. Just answer one question: What is the general outcome? (e.g., "They are not going to launch the product.")

– Explores international communication and cultural issues in business.

This has been a Market Leader business story. Listen again and answer the questions in your workbook. Good luck with your studies.