Some possible causes of this issue include:
Navigate to > Applications and Web Categories and check Enable Kerio Control Web Filter . Some possible causes of this issue include: Navigate
If you want, I can produce a tailored checklist or step-by-step script for your specific Kerio Control version and environment—tell me the appliance OS/version, whether you use cloud categorization, and any recent changes. If you'd like, I can help you: Kerio
Use the tool to see if categorization is live again. If you'd like, I can help you: Copied to clipboard
Kerio Control automatically disables the Web Filter if it fails to receive a response to DNS check queries 10 times in a row within one minute. To force activation and reset these timers, you can use the SSH console : Access your Kerio Control via SSH . Navigate to the directory: cd /opt/kerio/winroute
cd /opt/kerio/winroute ./tinydbclient "update SiteFilter set DetectReliability=0" /etc/boxinit.d/60winroute restart Use code with caution. Copied to clipboard