The module acts as a "USB server" on the customer's end, capturing the USB signal and sending it to the technician's computer.
: While it does not install, customers must have administrator rights on their computer to run the module and enable device redirection.
With the USB Redirector Technician Edition Customer Module version 197 working, John was able to redirect Sarah's USB drive to a virtual port. He then connected the laptop to the virtual port, and to their delight, the USB drive was recognized and working perfectly.
The module acts as a "USB server" on the customer's end, capturing the USB signal and sending it to the technician's computer.
: While it does not install, customers must have administrator rights on their computer to run the module and enable device redirection.
With the USB Redirector Technician Edition Customer Module version 197 working, John was able to redirect Sarah's USB drive to a virtual port. He then connected the laptop to the virtual port, and to their delight, the USB drive was recognized and working perfectly.