If Step 1 doesn't work, the issue isn't the port itself, but the "bridge" that connects it to your CPU. You need to visit your motherboard manufacturer’s website.
"Bingo," Jonas muttered.
Windows 10 freeze on boot/loading, random ... - Microsoft Learn pnp0500 driver link
Handshake established. Sector read... Data transfer initiated. If Step 1 doesn't work, the issue isn't