If you cannot find a jumper, gently pry out the CR2032 lithium battery (looks like a watch battery). Wait 5 minutes , then reinsert it. This drains the CMOS RAM.
No. Video footage is stored on a separate hard drive partition. Methods 1–4 leave the HDD untouched. However, a firmware reflash (Method 4) might require reformatting the drive if the file system is corrupted. Always backup critical footage via USB export before resetting. trueview dvr password reset
TrueView maintains a password recovery system for authorized users. This is the safest and most reliable method. If you cannot find a jumper, gently pry
If you want, provide the exact TrueView DVR model number and firmware (or a photo of the device label) and I’ll give model-specific reset steps. However, a firmware reflash (Method 4) might require
: While the unit is powered on, press and hold the reset button for 10–30 seconds .